Job Title: Development Coordinator

Reports To:  Director of Development

Overview of Role: 

This role has a direct impact on saving the lives of babies and strengthening families by:

• Using digital marketing to ensure the mission and message of the Foundation generates interest, support, involvement, and donations 
• Planning, preparing, and executing our annual fundraising event
• Managing monthly appeal process including email and direct mail campaigns

Job Functions:  

• Articulate the mission of Legacy of Life Foundation by living by example the Core Values in thought, communication, and action
• Provide digital marketing support and direct supervision of digital/social media and video production contractors who support foundation website, social media updates and fundraising event marketing promotions
  • Oversee website content updates
  • Ensure all social media is regularly updated
  • Work monthly with family services staff to secure testimonials. 
  • Work with vendor to produce video testimonials on an annual basis
  • Oversee overall development of marketing materials such as flyers, event invitations, signage, and sponsor recognition
• Plan, prepare, and execute annual fundraiser and one thank you event
  • Full project management of event including:
    • Event timeline and deadlines
    • Securing venue and vendors
    • Managing budget
    • Work with project coordinator on securing volunteers as need
  • Market event including:
    • Develop event messaging including promotional language
    • Create or oversee creation of solicitation materials, gift acknowledgement letters and pre/post event recognition
  • Secure sponsors
  • Ensure an exceptional donor experience
• Manage monthly appeal process including email and direct mail campaigns
  • Work with outside vendor on email and letter content
  • Review and edit written content to ensure grammatical correctness
  • Utilize MailChimp software to:
    • Create reports as needed to ensure proper cadence of appeal to individual donors, effectiveness of campaigns, and additional reports as needed
    • Generate mailing lists and email campaigns for appropriate appeals
    • Update mailing and donor lists
    • Analyze the efficiency and effectiveness of various appeal campaigns to identify opportunities for improvement or growth opportunities 
  • Make recommendations on ways to increase donations within the monthly appeal process
• Establish, execute, and maintain a marketing and donor communication messaging calendar
• Grow, manage, and scale an individual pipeline of individual middle-level donors ($500-$999)
• Work with Director of Development to continuously evolve, make recommendations and suggest new ways to grow monthly giving program
• When needed, assist in leading tours to spread advocacy across all donor opportunities
• Initiate, grow, and sustain meaningful professional relationships and vendors
• Research and make recommendations on how to use Crowdfunding to help grow donations and reach goals
• Participate in foundation events (such open houses, tours, campus, and church events, etc.) to help promote financial giving and volunteer opportunities
• Maintain knowledge of current fundraising best practices and emerging trends 
• Resolve complex issues, establish work priorities, and make decisions within established guidelines and authority
• Provide back-up support to project coordinator, as needed
• Regularly attend development team meetings 

Working Conditions: 

• General working hours are Monday – Friday, 9 am – 5 pm with limited absences/tardiness. Additional hours (nights and weekends) as required to complete objectives. Attend occasional webinars and training
• Travel may be required for fundraising events 
• Valid driver’s license and access to reliable transportation with insurance coverage
• General office position requiring significant visual effort and involves assignments requiring significant levels of concentration
• Delivering on Core Values
• Appropriate business attire
• Comply with Employee Handbook

Behavioral Characteristics: 

• Thrives on work requiring setting plans into motion to attain results
• Prefers practical, realistic work demands with considerable freedom to accomplish goals
• Is both forceful and firm, taking naturally to goal setting, planning, and organizing
• Enjoys making presentations to key management groups, leads conferences and meeting effectively
• Gets things moving promptly and works to accomplish fast results
• Facilitates teamwork, using a positive, persuasive, charismatic approach
• Skillful at persuading and convincing others to get approval for plans and projects
• Direct and to-the-point in dealing with others
• Is competitive and does not like being second best

Knowledge and Skills: 

• Bachelor’s degree in Public Relations, Marketing, or Communications, or other related discipline desired
• Strong desire to work in or 1+ years in non-profit fundraising experience focused on executing fundraising events along with generating individual donor contributions. 
• Knowledge of the following software systems a plus, but not required:
  • Mainstream donor database (CRM), such as Bloomerang, Donor Perfect, Stripe
  • MailChimp or Constant Contact
• Uncompromising morals, ethics, and integrity to maintain confidences in all matters
• A passion for the pro-life movement
• Experience managing others or a desire to do so
• Strong interpersonal skills with ability to foster long-term relationships
• Strong verbal and written communication skills
• Excellent attention to detail
• Proficient in Microsoft Office - MS Word, Excel, Access, Outlook, and PowerPoint
• Working knowledge of graphic design software as well as Hootsuite or other social media publishing software a plus, but not required

Send resume along with a cover letter explaining why you want to work for a pro life organization and your salary requirements to angie@legacyoflifefoundation.org

Job Title: Scheduling Coordinator 

Reports To: Manager of Client Services 

Overview of Role: 

Often the first point-of-contact, the Scheduling Coordinator plays an important role in creating  a welcoming connection and controlling the messaging to encourage abortion-minded women  to take the first step by scheduling an appointment.  

Through positive messaging and consistency in follow up such as reminders and appointment  confirmations, the Scheduling Coordinator prompts the woman to take action to attend the  scheduled appointment. 

Major Goals: 

1. Ensure when a woman reaches out (online or via telephone) an appointment is scheduled  within 24-48 hours 
2. Consistently follow up with each woman scheduled to help ensure she keeps the  appointment 
3. Ensure timely collection and reporting of daily data matrix 

Toughest Parts of the Job: 

1. Scheduling for multiple center locations with a priority on all 
2. As the primary source of data, ensuring accuracy so all reports generated are thereby  accurate 

Job Functions:  

• Embody the mission of Legacy of Life Foundation by living by example the Core Values in  thought, communication, and action 
• Answer incoming calls 
• Schedule client appointments: 

o Via phone and online booking links 

o Upon receipt of each online booking, call client to confirm appointment 

o Ensure client phone number is accurately recorded so automated text reminder  reaches them

o Proactively call to confirm all appointments one day in advance and the day of the  appointment 

o Monitor chat function of online booking software during normal business hours • Maintain multiple spreadsheets / data matrix to: 

o Enter data for each appointment and client such as: call records, nickname, number  of pregnancy tests performed, women who choose life, appointment no shows, etc. o Run reports on a scheduled basis 

o Review reports, check for accuracy and point out discrepancies 

o Provide accurate and timely reports to Client Services Manager 

• Supply data for Client Services monthly board meeting reports 
• In the clinic where the scheduler is based, welcome clients and expedite check in process:  o Help with client intake paperwork  

o Make a copy of client’s ID 

• Each day, run reports to ensure accurate data for scheduled appointments • Support advertiser needs by gathering data and providing key data highlights to advertisers, so they continue to fund marketing efforts to reach abortion-minded women • Each day, compile praise and prayers request and load into Mail Chimp 
• Monthly, create new email chain for praise and prayer requests 
• Monitor security cameras throughout the day and alert suspicious activity as needed • Resolve routine issues, establish work priorities, and make decisions within established  guidelines and authority 
• Regularly attend team meetings and voluntarily participate in internal committees • Take an active role in assisting with a minimum of three outreach events (i.e.: parish/faith  center engagement for Star Barn, Baby Bottle Campaign, Donor Cultivation events, Phone-a thons, etc.)  
• Participate in day and evening Center tours by sharing client services role, as requested • Attend annual Star Birthday Party to celebrate lives saved 

Other Duties as Assigned 

Working Conditions:  

• General working hours are Monday – Friday, 8:55 am – 5 pm with limited  absences/tardiness. Additional hours (nights and weekends) as required to complete  objectives, including a minimum of one Saturday a month supporting our City Center  location

• Attend occasional webinars and training 
• Travel to other centers on an occasional, as needed basis 
• General office position requiring significant visual effort and involves assignments requiring  significant levels of concentration and sitting for extended periods of time 
• Interacting with general public and a diverse population including pregnant women and  their family who may accompany them 
• Delivering on Core Values 
• Appropriate business attire 
• Comply with Employee Handbook 
• Valid driver’s license and insurance with access to reliable transportation 

Primary People Contacts: 

• Clients and family members 
• Community partners and volunteers 
• Organizations aligned with pro-life, faith-based mission 
• New and existing team members and leaders 
• Outside vendors 

Core Values:  

• Faith Based 

o Mission driven 

o This is a calling 

o Catholic theology 

• Empathy 

o No judgement 

o Perspective – meet people where they are 

o Emotions are real 

o Open, honest communication

• Commitment 

o Be accountable, take ownership 

o We’re all in and actions show it 

• Teamwork 

o We are a community 

o We celebrate together 

o Servant leadership 

o SMART communications 

o Positive, joyful attitude 

• Growth 

o Personally, professional, and spiritually 

o Willingness to learn, open-minded 

o Embrace change, be adaptable 

Behavioral Characteristics: 

• Relies on protocol, facts, figures, policies, and procedures in approaching work • Plans and schedules carefully, while paying close attention to details 
• Can perform routine, repetitive work for sustained periods of time 
• Likes working in a structured, predictable environment 
• Works well when there are clear work guidelines and procedures available • Methodical and thorough in approaching assignments 
• Respects the ideas and opinions of others 
• Has a composed and non-threatening demeanor 
• Thinks things through in detail before deciding 
• Precise in completing assignments 

Knowledge and Skills: 

• Associates degree or equivalent work experience  
• 2+ years working in an office or medical clinic setting 
• Good telephone skills with ability to schedule appointments and look for calendar openings  that work for clients 
• Excellent customer service skills required 
• Working knowledge of Microsoft Office - MS Word, Excel, Outlook, and PowerPoint, with  strong Excel skills 
• Experience with a client relationship management (CRM) database a plus but not required • Typing skills to ensure quick and accurate data entry

• Passion for Pro-Life movement and commitment to Legacy of Life Foundation Statement of  Faith 
• Excellent attention to detail and organizational skills 
• Flexibility and ability to adapt to changes 
• Excellent communication skills 
• Desire to learn and develop new skills 

• Ability to initiate, grow, and sustain meaningful professional relationships • Uncompromising morals, ethics, and integrity to maintain confidences in all matters • Good judgement and decision-making ability

Reports To:  Director of Development

Overview of Role: 

The Donor Services Specialist ensures each individual and organization that donates to Legacy of Life Foundation has an excellent experience and maintains the integrity of the data within the donor database.

Job Functions:  

• • Articulate the mission of Legacy of Life Foundation by living by example the Core Values in thought, communication, and action

• Ensure donations are correctly processed and entered in database accurately in a timely manner 

• Promptly process online donations

• Process incoming mail on a routine basis 

• Open, record donations in database and deposit donations

• Distribute other mail as appropriate

• Create a positive donor experience by acknowledging receipt of the gift (online or via mail, drop off, etc.) within 48 business hours. 

• • • Personalize acknowledgement letter and mail to donor
    • Prepare materials to include with new donor packets
    • Perform gratitude calls
    • Notify appropriate leader to send handwritten note per established protocols
    • Alert Executive Director of larger donations for proper acknowledgement

• Look for ways to automate processes used in processing and tracking donations as well as ensuring a positive donor experience

• • Ensure accurate gift recognition fulfillment such as memorial wall plaques
    • Notify plaque vendor and share appropriate information

• Generate reports to assist leadership in evaluating fundraising effectiveness and donor retention

• Using the donor database:

• Maintain accurate and timely records to ensure data integrity

• Regularly scrub data for consistent formatting, removing duplicates, etc.

• Review data and work to resolve discrepancies

• Generate and distribute routinely scheduled reports, such as:

• • • • Daily Transaction Report
      • Donor Gift Report
      • Gift Renewal Report
      • Donor Retention Report

• Special reports and lists as requested

• Update dashboards to effectively monitor contributions and donor retention

• Identify donor trends and suggest opportunities for efficiencies, ways to increase giving or retain donors

• Serve as project manager to successfully manage semi-annual (February and October) Thank-a-thon to help ensure as many donors as possible can be reached during the event

• Generate reports and download to Excel

• Create individual call lists for staff and board members in preparation for February and October Kickoff Staff Meeting

• Send individual call lists to each staff and board member

• Monitor Excel spreadsheet as staff and board members connect with donors to update database with additional donor engagement opportunities

• Answer any questions from staff and board members

• Provide daily updates sharing metrics to encourage staff and board member involvement throughout the week

• Run report recapping Thank-a-thon to leadership team

• Oversee in-kind gift cards:

• Enter in database

• Generate donor acknowledgement

• Forward gift card to facility coordinator

• • Performs financial and cash handling/management duties such as:

• Deposit charitable donations through check scanning system

• Deliver cash donations to bank as needed

• • • Ensure accurate and timely reconciliation daily
    • Prepare monthly report for accounting 

• Collaborate with appropriate accounting staff as needed

 Ensure accurate annual giving statements (through December 31st) are generated and distributed each year by the end of January working with the development coordinator to include with new year direct-mail appeal

• Document, update, and maintain cash handling and gift processing protocols. Work to ensure organization-wide compliance

• • Manage office supply levels at individual location
  • Complete purchase form and submit to purchasing in a timely manner
  • Participate in foundation events (such as open houses, tours, campus, and church events, etc.) to help promote financial giving and volunteer opportunities

• Attend all fundraising events and support client events

• Initiate, grow, and sustain meaningful professional relationships among colleagues and constituents 
• Resolve complex issues, establish work priorities, and make decisions within established guidelines and authority

• Regularly attend development team meetings 

Knowledge and Skills: 

• Associates degree or equivalent work experience desired
• 2+ years’ experience and success in donor data management
• Comfortable with technology and looking for ways to use technology and software to improve processes and efficiencies
• Familiarity with database software (such as Raiser’s Edge, Bloomerang, Donor Perfect, Salesforce, etc.) a plus
• Uncompromising morals, ethics, and integrity to maintain confidences in all matters
• A passion for the pro-life movement
• Strong written and verbal communication skills with the ability to call and thank donors on a routine basis
• A strong sense of urgency in completing tasks, usually within same business day
• Excellent attention to detail
• Strong analytic and strategic skills with ability to thrive in a metrics-driven role
• Proficient in Microsoft Office - MS Word, Excel, Access, Outlook, and PowerPoint

Send resume along with a cover letter explaining why you want to work for a pro life organization and your salary requirements to angie@legacyoflifefoundation.org

Job description

This role has a direct impact on saving the lives of babies and strengthening families by ensuring we have the volunteers needed to successfully meet the needs of the community. This includes supporting the volunteers with training and creating their connection to our mission. Another critical component of this role is scheduling meeting with current and prospective donors to ensure the best-possible donor experience resulting in donor commitment.

Job Functions: 

o Ensure volunteers are effectively recruited, trained, retained, and connected with Legacy of Life Foundations mission

• Meet with college organizations for opportunities to speak with students and promote volunteer opportunities
• Find opportunities to host volunteer recruiting events
• Partner with local businesses and community groups to share volunteer opportunities
• Work with development coordinator to ensure volunteer opportunities are promoted on social media and website
• Recruit volunteers to work in Parenting Program

o Manage the day-to-day volunteer experience including: 

• Ensure volunteers have materials and training needed for that day's activities
• Create a positive relationship with the volunteer
• Recommend ways to enhance the volunteer experience to recruit and retain volunteers

o Grow donor relationships: 

• Prospect for donors by attending outreach events and lead tours. Make timely follow up calls following event attended and tour led to capitalize on volunteer opportunity
• Use the development team calendar to schedule donor (current and prospective) meetings based on level of giving opportunity
• Assist development team in organizational meeting preparation prior to meeting with donors (current and prospective)
• Participate in foundation events (such open houses, tours, campus, and church events, etc.) to help promote financial giving and volunteer opportunities
• Attend all fundraising events and support client events

o Take an active role in assisting with the Baby Bottle Drive (year round fundraising effort working in collaboration with Development Manager): 

• Maintain inventory of bottle drive materials. Replenish as needed
• Customize and edit bottle drive materials. Ensure parish information and schedule accuracy prior to printing
• Schedule time with development manager to successfully transition bottle drive opportunity from scheduling (development manager) to execution (program coordinator)
• Promote bottle drive by working with parish to include in bulletin and social media prior to the bottle drive campaign date
• Coordinate delivery of materials to parish
• Ensure each parish has what they need prior to the bottle drive
• Fill each speaking opportunity slot with a volunteer for all bottle drives
• Schedule a volunteer to retrieve bottle drive donations and materials for return to Legacy of Life Foundation
• Assist when needed, by speaking at bottle drives and being on-site during roll out

o Knowledge and Skills: 

• Associates degree or equivalent work experience desired
• Volunteer experience
• Donor engagement experience a plus but not required
• Familiarity with database software a plus
• Ability to foster long-term relationships with volunteers and donors
• Uncompromising morals, ethics, and integrity to maintain confidences in all matters
• A passion for the pro-life movement
• Strong interpersonal skills
• Strong verbal communication skills
• Excellent attention to detail
• Proficient in Microsoft Office - MS Word, Excel, Access, Outlook, and PowerPoint

o Working Conditions: 

• General working hours are Monday - Friday, 9 am to 5 pm
• Occasional nights and weekend hours as required to complete objectives.
• Attend occasional webinars and training
• Travel to fundraising event and bottle drives when needed
• Valid drivers license and access to reliable transportation with insurance coverage
• General office position requiring significant visual effort and involves assignments requiring significant levels of concentration
• Delivering on Core Values
• Appropriate business attire
• Comply with Employee Handbook